Ripped from the headlines: Case studies of Heroic Improv
Through studying case studies of rapid rescues and instant innovations in accidents, disasters and emergencies, we uncover the spontaneous team abilities that people in small groups use to address high-stakes crises with other people on the scene in what I call the Heroic Improv Cycle©.
Heroic Improv by the Passengers and Crew on Flight #93 to Thwart a Terrorist Plot
A case study illustrating how the passengers and crew on Flight #93 quickly banded together – using the steps of the Heroic Improv Cycle – to thwart a terrorist attack in Washington, DC on September 11, 2001.
Rapid Rescue by a School Bus Driver and Bystanders to Help Victims of a Terrorist Attack
A quick-thinking bus driver and helpful bystanders rescue a school bus of children injured after a crash with a hijacked truck intended for a terrorist attack in lower Manhattan.
Caring Chefs Develop a New Model for Delivering Emergency Meals to Survivors of Catastrophes
Jose Andres and World Central Kitchen use the five-steps in the Heroic Improv Cycle to scale up emergency feeding operations for survivors of Hurricane Maria in 2017.
